Your Workshop Leader
Ms. Candice Goh was formerly a Managing Director (Client Delivery, Technology) of global consulting company Accenture (NYSE: ACN). She has more than 20 years experience in the sales and delivery of business and IT projects in more than 10 countries.
Key Topics
- What is negotiation?
- Different types of negotiation.
- Common stages in the negotiation process.
- Preparation-Discussion-Agreement-Action.
- Key elements that affect negotiation outcomes.
- Negotiation case studies for discussion.
- Negotiation scenario-based role play.
- Evaluation of win-lose situations.